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Can't re-open chrome after closing

tonybob6

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Posted December 24, 2011 at 10:02AM

Hi Chaps, Really appreciate some help here, I have searched in various places but can't find anything:

Simple problem, not really found an answer - I can go into Chrome and its fine, until I shut the window, but then realise I need the internet for something else, try to reopen it and nothing. I either have to reboot pc or reboot router. It has been happening for a few weeks now, I uninstalled chrome and reinstalled and the problem still occurs. It also does it with IE but not all the time (never use IE only chrome). Not sure if its BTinternet / router / PC or other software (Mcafee?). I have mCcrappe on here (preinstalled :-( )and its generally fine, chrome is on my list of safe sites etc, just seems like a glitch somewhere, a very annoying glitch.

Any ideas?

PC is Dell inspiron , windows 7.

Thanks in advance! And merry xmas!

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iscanut2

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Posted December 24, 2011 at 11:15AM

Not a solution, but maybe try Firefox and see if that creates same problem. You can then at least eliminate the browsers as being the culprit(s).

http://www.mozilla.org/en-US/firefox/new/

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Woolwell

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Posted December 24, 2011 at 12:02PM

Have a look in task manager after you have closed Chrome and see if it is still shown. It is possible that it isn't closing properly and therefore is unable to open.

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octal

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Posted December 24, 2011 at 12:47PM

It could be a corrupt file in your Google Chrome folder, this happens in Firefox sometimes. You could try in-installing Google Chrome and deleting the profile folder which I think is located in C:\Users(Your user name)\AppData\Local\Google

It will almost certainly delete your bookmarks, hopefully you have made a backup of them.

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octal

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Posted December 24, 2011 at 12:48PM

Of course, re-installing Google Chrome will generate a new profile folder.

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