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Windows 7 scam


dlguk
Resolved

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I received a call today from outside this country claiming to be phoning on behalf of Microsoft as I have been having a bit of bother with my PC (blue screens, sites that I use not opening, just can’t get SP1 to install) I let him keep talking. I asked the name of the company, still none the wiser. He said that M/soft had received a report from my PC and forwarded it to them. He asked me to: • Type ‘inf online’ in Run and see how many PNF files there were....a lot • Type ‘eventvwr’ in Run, the Event Viewer window opened • Under Windows Log/Application 5628 events about 100 red errors, the rest yellow. • I don’t recall what I typed in CMD but it brought up my PCs unique ID which he read saying that was the number they had from M/Soft. • Onto a supervisor, then the crunch, “windows firewall licence has expired, tell me your email address and we will bill you through PayPal, £40 one off payment” He actually gave me London number when I told him I would think about it. I think a ‘Restore to Factory settings’ is in order, any other views??

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lotvic

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I wonder if they were trying to con you with the Local Host ID 127.0.0.1

In cmd prompt type in ping localhost

just google it... you can buy T shirts with the logo 'There's no place like 127.0.0.1'

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dlguk

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Yep Batch thats possible but the info on that CDM window also had the name of my PC, I am really not qualified to answer that. Lets face it I can't even install SP1 (win7), i have done but restored my PC and since then no chance, I have tried d/loading it and turning off Avast (offline instalation).

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dlguk

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lotvic, hi, pinged 'local host' all well there but like I said I wasn't going to offer them any opportunity so stayed offline and had I been ask to ping and give results I'd have hung up :)

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lotvic

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"the info on that CDM window also had the name of my PC"

"pinged 'local host' all well there"

slight misunderstanding there, I was wondering if they had asked you to ping your own pc, which would bring up your name of PC followed by [127.0.0.1] and if they had told you that 127.0.0.1 was your PCs unique ID

Just out of interest, did you make a note for your own use of the 'unique ID'. I am intrigued, I don't seem to have one. Are there any more clues so I can have a guess what they are using to trick people?

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Woolwell

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Were they referring to your user account and guessing that you have used your name?

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lotvic

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I'm thinking Product ID for the version of W7 (that's not the product key)

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mobing

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somehting strange , that is like the address !

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mooly

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I wouldn't bother trying to figure event viewers errors unless you have a very very specific issue that affects your PC... I would say that all are just a normal part of the way Windows works.

Even MS acknowledge that EV is full of reported errors and that they are of no concern.

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ZaphodBeeblebrox

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I also got a call from "Microsoft service and support headquarters" Look out for them, it's scam! When I told them that I run a mac and don't need their help they hung up...After the call I checked the phone number on http://www.tellows.co.uk and it seems as if they are really "active" at the moment.

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dlguk

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Sorry for the delay to you all, ok Lotvic, I wasn’t asked to ‘ping’ just enter a command wgich brought up a lot of info like PC name a list of things way over my head a 3rd from the bottom a number in 3 sections, a little like a product key but not. Sorry I didn’t make a note of, wish I had.

Woolwell, nothing to do with account name or details

Mooley, yep just another way of MS scaring us simpletons to death :)

ZaphodBeeblebrox, I like to let them hang themselves and waste their time, I mean to tell me that win7 f/wall only lasts a month then one has to pay a one off fee to get it for life, hmm!!

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