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problem with scanner...driver?


edenworkshops

Likes # 0

Hello

Thank you for coming to my rescue.

I am running WinXP sp3

My scanner is a Canon Lide 20.

For years I have accessed my scanner through a twain connection in Photoshop.

For a few months now the only way I could get the scanner to function, was to unplug the scanner and switch it back on, as the scanner went through a few clicks and whirs, which I take it is some form of scanner recognition, I had to quickly click import in Photoshops and provided I was quick enough to click import when the scanner was clicking and whirring, the scanner would function.

If I was not quick enough and the scanner finished its series of clicks and whirs before I clicked import,I would get an error message, I did not make a note of the errror message, sorry. In which I case I had to unplug the scanner and go through the process again.

But yesterday when I tried this it didnt work, when in Photoshop I clicked import, the scanner clicked and whirred, and I got an error message, which reads. ......................................................................

Turn Off Scanner and follow instructions in the manual.

Scanner driver will be closed.

Error 2,115,0 ......................................................................

I had a look and cannot see any manual associated with the scanner.

I am about to go on the net and locate new drivers for the scanner, not that I have any idea what the problem is, but thought I might do something useful while waiting for some kind soul to reply.

Does anyone have anyone have any suggestions? .... I think I will try to locate this error code on the Canon site...good start!

Thanks

Richard

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chub_tor

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As I said earlier you can get a standard A-B USB cable in Poundland, I saw them there today.

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