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All my incoming emails have disappeared!


kimtrnc

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Any ideas, please as to what I have done/or my system has! All was well until I switched on my PC last night.

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KRONOS the First

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Detail Detail Details.What email service? any errors messages? any previous problems? and anything else you might think will help us understand your problem.

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Terry Brown

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Try setting up a new email account (e.g. gmail) and send a test message to yourself,if this works OK, contact your ISP, where your emails should still be on their server and ask them to resend them.

Terry

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kimtrnc

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Thanks for answering. Using gmail through Mozilla Firefox. Have checked, and all my incoming stuff has disappeared from gmail, AND Mozilla. Pretty sure I didn't delete these mails, and missing a good number of fairly vital messages.

Clutching at straws here, but the last program I used was iTunes (and even that DIDN'T send me the new ID as it promised).Don't use iTunes often and forgot my ID. Have I got a virus, or just senility?

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Secret-Squirrel

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Kim, it may be something simple like you've changed the view so that only unread messages are displayed.

Before we can advise further you're going to need to tell us which e-mail program you use.

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kimtrnc

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No good, all mails still missing. Are you saying that my ISP(Virgin Media)has possibly caused this? Is there an email for them?

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rawprawn

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Can you log into Virgin, and check your messages on the server?

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Woolwell

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From the 9.40 am post kimtrnc appears to be accessing gmail through Firefox ie webmail. They could have gone from the server if they have been downloaded onto an e-mail client or smartphone.

Has any other access, other than Mozilla Firefox, been made to gmail? Have you looked in the spam and bin folders?

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kimtrnc

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Life and the internet are a complete mystery to me - all my lost emails came back this morning....I don't know which one of you clever people did this, or if it was coincidence... Thanks for your help

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Secret-Squirrel

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"all my lost emails came back this morning"

That's a relief - thanks for the feedback :)

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