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Error message: HPPhotosmartEssential.msi cannot be found

Florio

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Posted December 17, 2011 at 4:46PM

I have Windows 7 Home Premium and an HP F2200 Deskjet 'all-in-one' printer. For the past few days, every time I start up my laptop I get an error message from HP telling me that I have to install some software, but when I click on OK, I'm told that the file HPPhotosmartEssential.msi cannot be found. I see on the internet that many other HP owners get the same message. One site (HP Printer software update solutionoffers a solution, but when I try to download the programme suggested, I cannot find it listed, only HP Photo Creations, which is not the same thing. Has anyone else had the same problem? Can someone out there help me? Thanks

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BRYNIT

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Posted December 17, 2011 at 5:03PM

Have you tried uninstalling and then reinstalling HP Photosmart Essentials?

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