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Tech Helproom


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firefox not working


howard64
Resolved

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My windows 7 pc with firefox 3.6 stopped working properly - I upgraded to the latest version but get the same effects. With the BBC iplayer it plays on the main screen but not on the pop-out. Hotmail does not work at all - I have tried system restore and tried uninstalling and then reinstalling version 3.6, 7 and 8 with the same result. Even their own feedback does not work unless I restart in safe mode. Everything works correctly with IE 9 but I prefer firefox. Does anyone know how to get it working properly again?

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buteman

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Try it with your Firewall turned off.

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Fruit Bat /\0/\

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Doesn't sound as if it has been removed correctly

Use CCleaner to clean the registry (This is the safest registry cleaner I know)

Then try to reinstall

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howard64

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Thanks Fruit Bat /\0/\ ccleaner did the trick cheers. I must say I still do not like the current format of this site and use it much less than I used to.

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