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Cannot access Ebay

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juedoc

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Posted December 5, 2011 at 9:23PM

Can anyone help with a strange one. I have 3 computers in the house and I cannot access Ebay website, I get a message Internet Explorer cannot display the webpage. I dont have problems getting onto any other site.

Please advise

Thank you

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northumbria61

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Posted December 5, 2011 at 9:33PM

Try going to Tools - Internet Options - Privacy Tab - Sites - enter Ebay.co.uk in box and click on Allow - the click OK

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juedoc

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Posted December 5, 2011 at 9:36PM

Thank you I tried your suggestion but still no joy :-(

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northumbria61

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Posted December 5, 2011 at 9:39PM

Try clearing your Internet cache

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juedoc

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Posted December 5, 2011 at 9:50PM

Tried that too....but still no luck thank you for helping

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juedoc

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Posted December 5, 2011 at 10:03PM

all of them. I tried turning off the router to reboot it but that didnt work either

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northumbria61

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Posted December 5, 2011 at 10:13PM

Do you have another browser installed - ie: Firefox - if so can you connect to Ebay via that?

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northumbria61

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Posted December 5, 2011 at 10:16PM

The problem may be with your HOSTS file - try this -

Go to - C/windows/system32/etc/host (open with NOTEPAD) and delete that entire list of "blocked" sites.

Then try to access Ebay again from IE.

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northumbria61

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Posted December 5, 2011 at 10:27PM

Also - Go to IE-> Tools -> Internet Options -> Security -> Trusted sites -> Sites and remove everything in trusted sites list.

It may be that one of your 3 has Ebay in as a trusted site and the other 2 not or something like that. Try making them all the same

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northumbria61

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Posted December 6, 2011 at 5:23PM

I really think it is down to an individual "cookie" being blocked if Ebay is the only site you can't access. I had this trouble a long time ago when I wasn't able to access Tesco website and when I contacted Tesco via phone I was advised to clear out all my "cookies" - worked immediately.

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Muergo

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Posted December 6, 2011 at 8:36PM

Go through another site, even if you are not collecting points, you can get to E-Bay through NECTAR, just bring up their site and click on the e-Bay symbol.

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