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Posted November 26, 2011 at 3:33PM
Posted Today at 12:03PM
I have just got a new PC Dell Inspiron One with a i7-2600s processor,819mb 133mhz ddr3,2 tb hard drive,1gb nvidia geforce gt52m graphics card with win 7 OS. I have been dissapointed with the speed on this new PC and have been in touch with dell, the agent tested the systen on www.speedtest.net (I think that was the address)my question is I had to download some files I had saved on Virgin media today and I moniterd the progress, it took 25/30 min to download 354MB and the download screen said " 365 kb/sec" my ISP provides me a 30mb speed. Can anyone tell me if the figures I give are what I can expect from 30 MB speed?, as the Dell agent is calling me back on monday to see if Im happy with the PC. I have only my old laptop to compere new one with and to be honest there is no noticeable difference between them. I did contact Virgin also and they said "internet connection is OK it must be your PC" I have run side by side speed tests from the site above and both my husbands and my old laptop came out way above the new one.
Thoughts on this appriecated
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Posted November 27, 2011 at 11:47AM
Speeds on the 7.44 post are spot on so no problem with them.
So not a virgin problem.
Is there any parts of McAfee left if so that may slow the computer down.
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Posted November 27, 2011 at 12:23PM
kidsis The wireless card in new pc is Intel(R) Centrino(R) Advanced-N 6230 primary Auto IP Address: 192.168.0.3 / 24 Gateway: 192.168.0.1 Dhcp Server: 192.168.0.1 Physical Address: 88:53:2E:3B:AE:AC Connection Speed: 144 Mbps This info is taken from Belarc
I dont know what b/g means when you ask about the router,but I do know that it is Virgins latest tehnolgy for "wireless"
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Posted November 27, 2011 at 12:46PM
As buteman as already pointed out your speeds are fine hence the problem is not your router or Virgin. This leaves your system and settings. As I asked you earlier 1 What was preinstalled on your system ( inc Trial Programs ) 2 What did you unstall and by what metdod ( was McFee preinstalled ) 3 What did you then install
With these peaple may be able to see if there are conflicts and offer advice.
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Posted November 27, 2011 at 1:08PM
sharpamat here is what Belarc says, I installed Kaspersky Family tree maker Belarc and Virgin media backup accuweather Version 188.8.131.52 i Adobe AIR Version 2.6 i Adobe Reader Version 10.0.0.407 i Adobe Systems, Inc. - Shockwave Flash Version 11,2,202,96 ? i Adobe® Flash® Player Update Service Version 11,2,202,96 ? i Ancestry.com - Family Tree Maker 2012 Version 184.108.40.2068 ? i Andrea Electronics Corporation - APO Access Service (64-bit) Version 220.127.116.11 i ArcSoft, Inc. - PhotoStage Version 1, 5, 0, 65 i BackOnTrack ? i Bejeweled 2 Deluxe Version 18.104.22.168 ? i Belarc, Inc. - Advisor Version 8.2f i BugGarden Version 22.214.171.124 ? i Chicony - OSD Service Version 1, 0, 0, 1 i Citrix Online, a division of Citrix Systems, Inc. - GoToAssist Corporate Version 9.1 Build 615 i Creative Technology Ltd - Webcam Central Version 2.00 i Creative Technology Ltd. - AvatarImport Version 126.96.36.199 i Creative Technology Ltd. - AVFXImport Version 188.8.131.52 i CyberLink - YouPaint Version 184.108.40.2064 i CyberLink Corp. - PowerDVD Version 9.0.3426.r29514 i CyberLink Corp. - VideoStage Version 220.127.116.112 i CyberLink KM Sesrvice Version 1.0.3405.r2725 ? i CyberLink PowerDVD Cinema Version 9.50.3422 i Dell DataSafe Online Version 2.1.19634 i Dell Inc. - EDocs Version 18.104.22.168 ? i Dell WMI Service i Dell, Inc. - PowerReg Version 1.0.6 i Dodge Version 22.214.171.124 i DrumZone Version 126.96.36.199 i DsLauncher Version 188.8.131.52 ? i eBay Inc. - Browser Launcher Version 184.108.40.206 ? i F-Secure - Backup & Storage Version 2,3,1,37683 ? i Foxit Reader Version 5, 1, 0, 1021 i Intel Corporation - WiDiApp Version 220.127.116.11 ? i Intel PROSet\Wireless Bluetooth Version 1.1.0.0051 ? i Intel(R) Active Management Technology Local Manageability Service Version 18.104.22.1684 ? i Intel(R) BlueTooth(R) High Speed Version 22.214.171.124 ? i Intel(R) Common User Interface Version 126.96.36.1999 ? i Intel(R) Management and Security Application User Notification Service Version 188.8.131.524 i Intel(R) My WiFi Configuration Utility Version 14, 1, 1, 0 i Intel(R) PROSet/Wireless Version 14, 1, 1, 0 ? i Intel® Centrino® Bluetooth High Speed Version 14, 1, 0, 0 i K-NFB Reading Technology - Blio Version 2.3.7140.0 i Kaspersky Anti-Virus Version 184.108.40.2064 i LastPass Installer Version 1.80.0 i Microsoft (R) Windows Media (TM) Stream Editor Version 9.00.00.2980 ? i Microsoft Application Virtualization Version 220.127.116.1163 i Microsoft Corp. - Windows Live Writer Version 15.4.3538.513 ? i Microsoft Corporation - Internet Explorer Version 9.00.8112.16421 i Microsoft Corporation - Office Source Engine Version 14.0.4730.1010 i Microsoft Corporation - Silverlight Plug-In Version 4.0.60831.0 ? i Microsoft Corporation - Windows Installer - Unicode Version 5.0.7600.16385 ? i Microsoft Corporation - Windows Live Mail Version 15.4.3538.0513 i Microsoft Corporation - Windows Live Mesh Version 15.4.5722.2 i Microsoft Corporation - Windows Live Messenger Version 15.4.3538.0513 i Microsoft Corporation - Windows Live Photo Gallery Version 15.4.3538.0513 ? i Microsoft Corporation - Windows Live? Photo Gallery Version 15.4.3538.0513 i Microsoft Corporation - Windows Live™ Movie Maker Version 15.4.3538.0513 ? i Microsoft Corporation - Windows® Search Version 7.00.7600.16385 ? i Microsoft Office 2010 Version 14.0.6009.1000 i Microsoft ® Windows Script Host Version 5.8.7600.16385 i Microsoft® .NET Framework Version 2.0.50727.4927 i Microsoft® .NET Framework Version 3.0.6920.5011 i Microsoft® .NET Framework Version 4.0.31106.0 ? i Microsoft® CoReXT Version 7.250.4232.0 ? i Microsoft® Office Version 14.0.0370.400 i Microsoft® Silverlight Version 4.0.60831.0 i Microsoft® Touch Pack for Windows® 7 Version 1,0,40903,00 i Microsoft® Touch Pack for Windows® 7 Version 1.0.40517.00 i Microsoft® Windows Media™ Encoder Version 9.00.00.2980 i Microsoft® Windows Media™ File Editor Version 9.00.00.2980 i Microsoft® Windows Media™ Profile Editor Version 9.00.00.2980 ? i Microsoft® Windows® Operating System Version 12.0.7600.16385 i MicroVision Development, Inc. - Express Labeler Version 3.2 i MicroVision Development, Inc. - SureThing CD Labeler Version 1.2.615 i musicstage Version 1.5.402.0 ? i Nero AG - SyncUP Version 18.104.22.168 i Nero ControlCenter Module Version 10.6.0.5 ? i NeroUpdate Version 11.0.0022 ? i NVIDIA Driver Helper Service, Version 270.73 Version 22.214.171.12473 ? i NVIDIA Update Components Version 126.96.36.199 ? i PC-Doctor for Windows Version 6.0.5907.12 ? i Realtek HD Audio Manager Version 188.8.131.52 i Roxio Burn Version 1. 0. 0. 0 i Roxio Creator Version 184.108.40.206 i Sensible Vision - FASecFacx DLL Version 3.0.85 i Sensible Vision - FASmartStart DLL Version 3.0.85 ? i Sensible Vision - FATrayMon Version 3.0.85 ? i Sensible Vision FastAccess Version 3.0.85 i Skype Extras Manager Version 220.127.116.11 i Skype Version 4.2 ? i SoftThinks Agent Service Version 18.104.22.168 ? i Sonic Solutions - CommonSDK Version 22.214.171.124 i Sonic Solutions - Roxio Creator Classic Version 126.96.36.199 i Sonic Solutions - Roxio Drive Emulator Version 188.8.131.52 i Sonic Solutions - Roxio Retrieve Version 184.108.40.206 ? i Stage Remote Manager Version 2, 0, 0, 50 ? i stage_primary Version 220.127.116.11 i StickyNotes Version 18.104.22.168 i TouchInstruments Version 22.214.171.124 i welcome Version 126.96.36.199 i WildTangent - Game Explorer Categories Version 188.8.131.52 i WildTangent Games App Presence Detector Version 184.108.40.206 i WildTangent Games App Version 4.0.4918.0 i Wireless PAN DHCP and DNS Server Version 14, 1, 1, 0 i Zinio Reader 4
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Posted November 27, 2011 at 1:52PM
The request was mainley for programs that were preinstalled and replaced or removed. Belarc lists all the programs actually installed I can see even from this list there are many programs that may well conflict however this may allow someone with far more knowledge than I have to help
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Posted November 27, 2011 at 2:01PM
Without having to go through all that I noticed F Secure.
Is that another security program you have or did I misread it.
Is it the 64Bit version of Windows 7 you have if so make sure you run the 32Bit version of I/E9 and not the 64 Bit version.
Also make sure you have compatibility mode ticked under tools.
Have you downloaded all the updates from Microsoft.
If so maybe a defrag might help.
Have you any other security programs as well Kaspersky as it will not stop everything.
And when you press start and type McAfee into the box does it show anything at all for it.
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Posted November 27, 2011 at 2:32PM
Sorry about that, the only thing I have changed is uninstalled McAfee then installed Kaspersky ( I ran the uninstall tool for it)
I searched for F Secure there were no results, The Dell agent advised me to run 32 bit IE because he say's " lots of websites cannot support 64 bit yet"
Compatibilty mode was not ticked Compatabilty so I did that. All microsoft updates are done.
Defrag might help,will do one after posting this.
Have you any other security programs as well Kaspersky as it will not stop everything?.As far as Im aware the is only Kaspersky installed, Win Defender is turned off.
And when you press start and type McAfee into the box does it show anything at all for it. No no results for McAfee
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Posted November 27, 2011 at 2:46PM
It may be worth a try to enable defender and disable Kaspersky see how it runs and post back. When you installed Kaspersky did you turn off windows firewall
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Posted November 27, 2011 at 3:49PM
It made no difference disabling kaspersky/enabling win defender.
I did not disable win defender before installing kaspersky, shall I un/reinstall kaspersky and disable win defender?
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