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Office Outlook 2007

Migwell

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Posted November 22, 2011 at 6:48PM

I have Office Outlook on both my computers at home. The first one works as expected, without any problems. The second one is a laptop and rigged up so my wife has her own email address on this one. The fault is that there only five days of emails visable after that they just go missing, WHY?

My wife is one of those who want's to keep emails for many months. Myself I just delete about once a month or so and mine are always there untill then.

Is there some setting I need to look at on the laptop.

Both using Win 7 home and Outlook 2007

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BRYNIT

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Posted November 22, 2011 at 7:54PM

It may have been set to Autoarchive or delete the files after 5 days.

Right click on inbox and select properties/AutoArchives, make sure you have not set it to Archive or delete the files.

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Press Man

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Posted November 22, 2011 at 8:00PM

Migwell,

Open Outlook click on tools, then options. Click on the tab that says 'Other', you should see the Auto Archive button, click on it and un-check all the boxes. Where it says "Move old items to:" take note where the folder is, something like this C:\Users\"your name"\AppData\Local\Microsoft\Outlook\archive.pst. You may find the deleted emails there?

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Migwell

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Posted November 23, 2011 at 10:01AM

Tried both but after midnight it moved the 16th November files into: Search folders, Large mail, where all the other previous files have gone.

I would rather have them stay where the start off and that is in the IN BOX.

Is there anything I can do to stop the movement happening?

Thanks Migwell

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Woolwell

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Posted November 23, 2011 at 10:33AM

Messages are not stored in search folders. They have to be somewhere else.

I've not come across this problem before and will continue to see if there is setting that could cause this. Are any message rules running?

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Woolwell

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Posted November 23, 2011 at 10:46AM

Have you had a look at the ISP settings on webmail?

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