We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

External hard drive showing as empty


simondo001

Likes # 0

hello all. I'm new to this forum so please go gently

I have a Samsung HD103UJ 1 TB external HDD connect via USB which i have tons of MP3's on but only about 30% of the total capacity. Always worked ok ( no funny noises) until a couple of days ago when it appears all data has been lost. The drive letter - F - hasn't changed, its showing correctly in 'my computer', right click in my computer>properties shows the disk capacity as completely free. I have managed to retrieve MP3 data using Active/Undelete software but all the mp3's have come off in a big bundle of file numbers not named in band/song titles ( at least i have the data back). I have run chkdsk on the drive using my computer>properties>tools and at DOS prompt. Both these show the volume as having no errors ( bad sectors or otherwise even tho' Active/undelete said there were). I have tried to plug the HDD into another PC and its the same problem as if the drive has been formatted. The only thing not tried is a new USB cable but would that make any difference ?

Can anyone shed any light onto this problem. Is it a terminal failure ? Can i get the original files in their folders back ? I have not formatted the drive incase there is something else i can do.

many thanks Simon

Like this post
northumbria61

Likes # 0

I would try another USB cable to see if that is the problem.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Best Black Friday 2014 tech deals: Get bargains on smartphones, tablets, laptops and more

IDG UK Sites

What the Internet of Things will look like in 2015: homes will get smarter, people might get fitter

IDG UK Sites

See how Trunk's animated ad helped Ade Edmondson plug The Car Buying Service

IDG UK Sites

Yosemite tips: Complete Guide to OS X Yosemite