Agree it seems to be a very hit and miss bit of software. Being a bit paranoid about online security with banking websites with good reason I use it but not sure how effective it is. It throws up a weekly report of access denied events but I suspect these are all false positives. Has caused problems of compatability when browsers are updated and rapport does not support new browser version. Go to some length to update it and keep it working but is it worth it? I don't really know.

Hello,

We sincerely apologize for any inconvenience Rapport may have caused, and we would like to investigate this issue further in order to fix it.

following the computer crash, you may have files that hold valuable information regarding the crash specifics, which can help our developers understand the source of the problem. To send us these files, please follow the instructions in this link: http://www.trusteer.com/support/sending-windows-minidump

Thank you for your cooperation.

Trusteer Technical Support.

It is appreciated that the manufacturs/producers of software do look at these forums and that they do try to assist. Most welcome.

I have tried Rapport on several occasions and found it worked on Win7 but not on XP possibly due to a lower RAM on the XP machine. The final straw was when I found that ESET Smart security would not install with Rapport.So finally gave up and removed it from both machines. rapport support wanted and received all the minidump files they requested but finally wished to have a direct link to my machine which I was not prepared to do. I found no advantage in using rapport which only seems to monitor passwords and tell yo if you use the same password on two different web sites.