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Oulook does not retain password

LaneFarmHouse

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Posted November 12, 2011 at 6:40PM

I have recently started running outlook 2002 with windows 7. Each time I open outlook I have to reinsert the password despite having ticked the box for password retention. I have tried looking for the *.pst files in windows 7 but failed. Would I lose all my outlook data if I reinstall outlook over the top of the current installation? Any help would be much appreciated.

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Woolwell

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Posted November 12, 2011 at 9:51PM

This may help MS Support but there are known problems with Outlook 2002 and Vista and W7 and the solution is probably to stop using very out of date software and go for a newer version of Outlook or use Windows Live Mail or Thunderbird instead.

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Woolwell

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Posted November 12, 2011 at 10:58PM

See this Outlook info about Outlook and W7. You will be stuck with the password problem unless you change your e-mail client.

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LaneFarmHouse

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Posted November 13, 2011 at 1:17PM

Thank you for our help. I guess I shal have to try to find the cash to upgrade my software - so expensive. I still cannot find the.pst files in Windows 7. Anyway most grateful for your advice.

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Woolwell

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Posted November 13, 2011 at 2:19PM

See this for location of pst file pst Windows 7

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