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Lost dvd drives in w7

sputnick

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Posted November 11, 2011 at 8:54PM

I have lost both dvd drives. Uninstalling and updating drivers dosn`t help. In drive properties i find reference to registry for these devices is incorrect. I`ve done a couple of system restores but no luck. If i update drivers I get a message that the drivers are up to date.

Any help please

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northumbria61

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Posted November 11, 2011 at 9:29PM

Have a look here enter link description here

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sputnick

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Posted November 11, 2011 at 9:35PM

Found solution in http://support.microsoft.com/kb/314060
edited registry all ok now. hope this may be useful to others.

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bjh

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Posted November 11, 2011 at 9:51PM

Interestingly, I have just updated a little-used Win 7 computer this evening, and it too has just lost the two DVD drives. Sorted by a registry edit, but I wonder if there's an MS update issue?

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northumbria61

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Posted November 11, 2011 at 10:52PM

Sorted by a registry edit, but I wonder if there's an MS update issue?

It is a possibility.

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sputnick

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Posted November 12, 2011 at 11:43AM

I often wonder about MS updates but I would have thought that a restore to before that would solve, but possibly not.

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Strawballs

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Posted November 12, 2011 at 3:09PM

I know this was a common problem with the RC release but I thought they had solved it with the general release?

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