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outlook express

imstuck

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Posted November 11, 2011 at 6:46PM

Hi i maybe a bit of a dinosaur still using outlook express but im trying to open outlook when a pop up states log on pop ntlworld.its asking for username(my email address) and a password in which i input, but the box re-appears hence cant get into my e mails! tanks :-)

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Fruit Bat /\0/\

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Posted November 11, 2011 at 7:27PM

Outlook Express keeps prompting for your password http://www.dougknox.com/xp/tips/xpoepasswords.htm

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Fruit Bat /\0/\

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Posted November 11, 2011 at 7:28PM

retry that link here

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imstuck

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Posted November 11, 2011 at 8:03PM

thanks for reply fruit bat ,im clicking on what you posted.comes up 'not found'yes its prompting me for password.i have the password no joy.

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imstuck

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Posted November 11, 2011 at 8:04PM

was working ok until i switched computer on today and tried to open outlook

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Fruit Bat /\0/\

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Posted November 11, 2011 at 8:42PM

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Terry Brown

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Posted November 11, 2011 at 9:58PM

Who are you using as your ISP.

Some like Virgin have upgraded their outlook software to make it more secure, and you have to change a few settings to make it work.

EG. In the User name box (page 1) you need to enter your full E mail address and tick the bottom box (include sync)

Page 2 you need to tick the bottom box 'My server requires authorization'

Pages 3 & 4 no change

Page 5 Change outgoing mail to 465 :Incoming to 995 and tick the 2 top boxes.

Other iSP's may be different.

Terry

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imstuck

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Posted November 21, 2011 at 5:59PM

hi Terry thanks-user name box page 1 -dont quite no where this is! to follow your instructions.i am with virgin by the way

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imstuck

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Posted November 21, 2011 at 7:02PM

fruitbat hi,followed your instructions-didnt work still prompting me for password and email

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lotvic

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Posted November 21, 2011 at 8:09PM

Open Outlook Express | click on 'Tools' | click on 'Accounts' | on the 'Mail' tab, click on the Account so that it is highlighted | click on 'Properties' on the left |

These are the settings you need Email settings for addresses ending in @ntlworld.com

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