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xp pro screw up

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johnnyrocker
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Posted November 9, 2011 at 10:13PM

last night i updated malware advisor and scanned pc, it found 1 trojan and 36 malware so i ticked them all and it set about deleting and quarantine them, all went well last night but tonight machine slowed to a crawl so i rebooted in order to carry on my skype conversation, when it resurfaced it said cannot detect webcam or mike so i went to look at device manager it comes up blank and there are no system restore points available any ideas what i have done please XP SP3?

johnny

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namtas

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Posted November 9, 2011 at 10:28PM

"there are no system restore points available" do you mean literally? if there are restore points but they don't allow a restore then try doing a restore in safe mode.

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buteman

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Posted November 9, 2011 at 10:28PM

Malware Advisor is a new one to me.Did you get the name right.

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buteman

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Posted November 9, 2011 at 10:37PM

Maybe go back into quarantine and enable them all again and see if that brings back your programs.

Found this but don't know if it is any good.

http://www.softpedia.com/get/PORTABLE-SOFTWARE/System/Re-Enable-Portable.shtml

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johnnyrocker

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Posted November 9, 2011 at 10:43PM

sorry buteman it might be better known as mbam? antimalware, and i shall try the tips so far and many thanks

johnny

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buteman

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Posted November 9, 2011 at 10:56PM

The only other thing I can think of is sfc /scannow in command prompt but you would probably need the XP Pro CD in case it asks you for it.

There is a way of doing it without the CD but I could never get it to work.

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johnnyrocker

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Posted November 9, 2011 at 10:56PM

still no restore points either in safe mode or normal, it seems stuck on todays date and cannot be moved by the arrows at the top ie forward or back ward, went into quarantine and restored all last night ones but no change.

johnny

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johnnyrocker

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Posted November 9, 2011 at 11:11PM

it seems i have also lost my sygate and audio controller and a couple of toolbars too

johnny

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rdave13

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Posted November 9, 2011 at 11:53PM

Is this the mbam? link

Seems strange for it to behave like that. If you have the XP disc I would try sfc /scannow first. If that fails then try a repair install, repair XP

As with any repair it's risky so I'd back-up all your docs etc before running any kind of repair.

I'm still baffled why MalwareBytes Antimalware would create this havoc.

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johnnyrocker

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Posted November 9, 2011 at 11:56PM

me too, am at the moment running sfc /scan where it is checking file conditions at the moment thanks

johnny

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rdave13

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Posted November 10, 2011 at 12:08AM

I'm still puzzled why mbam did this but within the program you can retrieve the log of what it deleted. I'm thinking that a rootkit or some other bug sent 'false' info to Malwarebytes. Worth running all your security software in safe mode. SAS is better in safe mode than mbam.

I'd certainly consider joining the Mbam forums to share your problem, forums

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