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Incredimail problem


Nontek
Resolved

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The following screen-shot shows the problem. Incredimail just will not open and stay open. I have tried re-installing/updating/System Restore, all to no avail. It did open once after many repeated tries, which gave me the opportunity to send a VIP request for help to Incredimail (I have paid for version), but now even if Incredimail reply to my call for help, I cannot receive their mail as Incredimail just refuses to open.

Any ideas to secure a solution would be most welcome. TIA.

http://img715.imageshack.us/i/screenshot00304.jpg/

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Nontek

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Update ....

I have looked at northumbria61's last link with a fine tooth comb, but nothing there relevant to my problem.

However, I am now able to use Incredimail by deleting my hotmail account and replacing it with my btinternet account which does work.

If I get any help from Incredimail customer support, I will let you know, but don't hold your breath!

Thanks for all input.

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