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Windows Explorer not responding and closes when i try to cut+paste?


buel

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Hi, my Pc is Vista and whenever i try to cut and paste or delete anything Windows explorer restarts ever time? Please can someone advise what to do? Thank you.

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buel

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hello, anyone?

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buel

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Also, now no external devices are being recognised? I've run, avg, superantispyware and malwarebytes too and superantispyware found a few items but it's still not fixed the problems?

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gengiscant

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Good morning

Have you tried sfc /scannow Click here Or system restore to an earlier state when things were working?

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buel

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Hi, there are no restore points as id turned off system restore last week to scan for nasties. I tried cmd and then scannow, is that the same?

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gengiscant

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Well it is not the same s system restore no, but sfc /scannow should replace any currupt files.

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buel

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Hi, i did scannow last night but am doing it again right now. I see that i also got redirected to 'ebay' whilst clicking on one of your Google links/searches you privided me with. I have also got redirected when i have used Firefox/IE today too. Maybe an infection is to blame for both problems?

Come to think of it, last night i downloaded a perfectly legit (i thought?) programme called BDlot DVD ISO Master to copy a DVD i have. I used the 'convert to ISO' option and it created a winzip folder which i unzipped and it kept unzipping and wouldn't complete and filled up my hard drive, this is when i tried to delete the file and came across the problem with Windows Explorer!

Does this help please?

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buel

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Update:No integrity violations found!! Grrrr.

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buel

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Update: getting redirected almost every time i search Google now!!

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gengiscant

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The software was reviewed here: Pcadvisor so I am assuming its not that. You say you have scanned for nasties and found nothing. This is a puzzle. I wonder if the Event logs will give you any clues. But I must admit it certainly would seem you are infected.

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buel

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Sorry, what i meant was Malwarebytes did find a few things last night but i have restarted since and done more scans. Maybe do them (Malwarebytes, Superantispyware and AVG) in safe mode would help?

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