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Problems activating windows xp pro with volume license


sugarbabe

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I have had to downgrade new toshiba laptops to windows xp to work on our server. I am now reinstalling windows xp as we have a virus problem. The laptops are in an Essex County Council School so we have an Essex Volume License for all school pc's but when microsoft asked me to activate i call the number, type in the activation code on my screen and it tells me i may be victim of counterfit software. There is no option to speak to anyone and i need help.

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lotvic

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The reason for the message “Validation Control not Installed” is because WGA is not installed. You haven't been online and validated (which would entail download & install WindowsGenuineAdvantage)

There are three steps on a normal install, Product Key, Activation, and Validation. On Royalty SLP installs the first two are automatic. VLKey installs differ slightly.

You seem to have two different PID's and product keys, are you using two different install DVD's?

Does the school / Essex council have a service agreement with ERGO.UK or are you left on your own to see to the computers?

Were the laptops supplied already downgraded to XP? If not who did them?

It does not seem right to me that they have not been supplied with correct re-install media (DVD) / restore option and full instructions. (I would be trying to find out who supplied them initially and asking for the correct media and instructions - you should not be put in this position)

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lotvic

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I see you are getting expert help at answers.microsoft.com ClickHere that is the best way to resolve your problem.

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sugarbabe

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Now sorted laptops thanks for all your help :)

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Terry Brown

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In you first report you had the machine registed as VISTA.

Vista WgaER Data--> ThreatID(s): N/A Version: N/A

This is why you could not downgrade to XP (you can only upgrade). You say you have re-installed, I presume you formatted the disk and started again, removing the 'cache' for Vista.

As validation is not installed, it may time out after 30 days,then again it may not, but you may get the non-genuine message come up, however I note in the VIsta version (first diagnostic) that was not activated.

I suggest wait and see and if you get a problem,if you do, reread this post and try to install the code manually.

Terry

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lotvic

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sugarbabe has found and reinstalled from a Ghost Image (pre problems) so is back to original working downgrade. See page two of my link at November 4, 2011 at 4:22PM.

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