We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

Dell Laptop crashing


ronec

Likes # 0

This is quite a vague question at the moment, as I cannot get access to the model of the laptop, but I will try and see if anybody has any ideas. My grand daughters laptop keeps crashing. Unfortunately she either cannot find, or did not make a Recovery Disk. My daughter took it to a repair shop, and was told that as there is no recovery disc, he would have to install a new hard drive. Is there a way round it? I have a disc called 'Dban'. I understand it cleans the HHD. I have an official Windows Vista disc, but the laptop ran Vista. I have a Recovery Disc for my Acer (Vista)and one for a Toshiba (W7) but I suppose neither of these would be much help. Does anybody have any ideas?

Like this post
ronec

Likes # 0

OK, I have found that it is possible to download a Recovery Disc from Dell. At the moment I cannot get access to the computer to get all the details off it.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Nexus 6 vs Samsung Galaxy Note 4 comparison: What's the best Android phablet?

IDG UK Sites

The iPhone is doomed. Doomed to be marginally less successful than a very successful thing.

IDG UK Sites

How to prototype native mobile apps without writing code

IDG UK Sites

How to prepare for and update to OS X Yosemite: Get your Mac ready to download & install Apple's...