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No Sound on my friends Desktop PC......baffled as to why


julius44

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Hello and good morning to uo all. I was at a friends place yesterday evening for a a cuople of hours, as he and his other half have just finally got internet access installed. He had purchased a HP Windows 7 64 bit machine a few weeks ago, and he had attached it to a BENG monitor which HAS internal speakers. When I got there he stated that he had switched off the sound from the BIOS settings, so we went to BIOS settings to enable the sound. Logged back on and I tried EVERYTHING from sound settings still no sound from desktop via the monitors external speakers. When he inserts his headphones there is sound, I installed a webcam that comes with a mic, and when we speak into the webcam for a test the green light for voice moves...but still no sound. I'm wondering WHERE the problem is......he has used this same monitor with speakers on an old visa laptop and it seemed to work ok. Any suggestions please?? I wont be seeing him for a while, so any suggestions i'll have to ring him and guide him through any thing. Thanks loadz

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Woolwell

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This is the second thread in recent weeks where someone hasn't got sound on a monitor. In the first case it was assumed that the VGA cable was sufficient. As with that case a sound cable is required.

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