We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

My HP 9800 printer has stopped working


crosby73

Likes # 0

Can anybody please tell me why my HP 9800 has stopped printing. Every time I try to print anything it goes into a queue with others that havnt printed. I can get rid of those but what can I do to get the printer printing again. Thank you

Like this post
Forum Editor

Likes # 0

"what can I do to get the printer printing again"

Is a bit like asking 'what can I do to get my car started again?' when it breaks down - the problem could have any one of a number of causes.

I assume you've checked the obvious - that the printer is powered on, that it has ink in the cartridges, and that it is being recognised in the Windows Control Panel?

Like this post
northumbria61

Likes # 0

Go to Devices & Printers in Control Panel and check to see if printer is offline.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

What is Google Photos? How to back up and share all of your photos for free

IDG UK Sites

Why I think the Apple Watch sucks and you'd be mad to buy it

IDG UK Sites

Swatch launches a colourful smartwatch

IDG UK Sites

New Apple TV 2015 release date rumours: TV streaming service delayed, hand gesture interface being...