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How can I contact iTunes with a billing query?


sheila.weston
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How can I contact itunes with a billing query. I am going round and round their website and keep being sent back to the beginning. Do they have a UK 'phone number or email address? This query is linked to my earlier one today about audiobooks transfer. They seem to have billed me for transferring an audiobook from my laptop to my ipod touch.

Thanks for any help.

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onionskin

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It's odd that they're all for £25. Have you mistakenly set up an allowance in the iStore?

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sheila.weston

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As an update on this thread, I have now received a full credit on my Lloyds Credit Card, although I haven't been able to find out what went wrong - if it was a genuine error somewhere along the line, or deliberate attempt at fraud. The local branch suggested that sometimes a genuine mistake can be made with the account number, but not SIX times, surely.

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