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DELL - 1011, Problems with starting up the machine


jakesey

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Hi All,

I hope you can help. My daughter has a Dell 1011 and cannot start up the machine. She gets a message asking if she wants to start up windows but nothing happens. I have tried the F2 function to restore to factory settings but this is doing nothing.

Any ideas on how to solve this would be most appreciated.

Thanks in advance.

Regards

Jay

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wee eddie

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Try Safe Mode ~ F5 or F8.

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jakesey

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Cheers Eddie, ill try that.

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wee eddie

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Should have said: ~ Click F8 (or F5) continuously, as you switch the Computer on until the Black screen loads. It may take a while and may appear to hang, with lots of white text on a Black Ground (The Drivers it's loading) ~ hang in there. Your Mouse will not work, you'll have to use the Up & Down keys to Navigate.

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