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Tech Helproom


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Acer Monitor problem.


buteman
Resolved

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Son in Law had problems with his computer as the picture would fade away completely or come on again if you left clicked the mouse.

Thinking it was a computer problem I tried another old computer on it and had the same problem.

So that made it a monitor problem. It is an Acer 23" monitor but I don't know the model number.

As soon as you tried to open Menu or get as far as All programs and the picture would fade away.

Now she could get it to work connecting to her work place and I could get it to work in safe mode so not sure if the Monitor is a bin case or someone has been messing with the controls.

She has it in a darkish corner and the light was pretty poor so could not get a good look at it.

It cannot be a driver problem as it would not work properly on the other computer either.

Anybody any ideas as to what I should be looking for or do you think it is scrap.

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buteman

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Ok got the contrast fixed as well so not so bright now.

I think someone has been messing around with it.

Is it as easy as that if it works for me it should work for anyone.

Can I class this as resolved now.

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buteman

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Nope still not working right it is still fading and going a greyish black when shutting down and restarting.I could be doing with setting it back to factory settings or something like that.

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gengiscant

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Yep, I should think so. If you know the model number you should be able to get the manual on the Acer site, will help you with various settings.

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buteman

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gengiscant

No luck with the Acer site when i try to download the manual it tells me I need acrobat reader and I have the latest version installed

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gengiscant

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Post the link I'll have a go.

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buteman

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gengiscant

Hi this is as far as I got. it is an Al2416W

http://support.acer.com/acerpanam/monitor/0000/Acer/AL2416/AL2416ul.shtml

Not sure if this will help.

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buteman

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That is AL2416W.

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Woolwell

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The k is probably for a Kensington lock.

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gengiscant

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Get it here: Manual I had trouble with the Acer site, But here is fine.

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buteman

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gengiscant

Woolwell

Thanks for that just having a read through it just now.

[The k is probably for a Kensington lock]

Not sure what that means.I take it it means leave it alone if you don't know what you are doing.

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