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Windows Unexpected Shutdown

hawthorn59

Likes # 0

Posted September 27, 2011 at 2:39AM

Hi Folks

I got this when I booted up tonight:

Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033

Additional information about the problem: BCCode: fe BCP1: 0000000000000008 BCP2: 0000000000000006 BCP3: 0000000000000005 BCP4: FFFFFA800515AB20 OS Version: 617601 Service Pack: 1_0 Product: 768_1

Files that help describe the problem: C:\Windows\Minidump\092711-25506-01.dmp C:\Users\My\AppData\Local\Temp\WER-45318-0.sysdata.xml

Thats the 2nd time I got it recently....since I installed a new hard drive. Any ideas?

thanks

h

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gengiscant

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Posted September 27, 2011 at 8:15AM

These files that help to describe the problem are on your PC, we cannot see them unless you upload a copy somewhere!

You do not mention your operating system though I am guessing Windows 7 only because the error message is related to service pack 1 and if you only had service pack 1 and where using XP then you would be asking for trouble as XP has had XP3 for sometime now.

Although you have given a raft of figures you missed one bunch which might have been useful, it normally begins 0x and then numbers and figures.

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hawthorn59

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Posted September 27, 2011 at 4:17PM

Yes its Windows 7. Sorry I just copied and pasted. Yes, service pack 1 downloaded a couple of nights ago.

h

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gengiscant

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Posted September 27, 2011 at 4:46PM

In that case it is a SP1 issue, if you could supply the BSOD error code beginning 0x??????????, question marks signify other numbers/letters in code.

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