We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

The USB ports on my laptop don't work


northumbria61

Likes # 0

The first steps to take to fixing the USB port issue is to open Device Manager (in Control Panel), and remove everything under Universal Serial Bus controllers. To remove them, right click on each of the entries under this category and choose uninstall from the list. Click this button - it will warn you that you are about to remove the device from your system. Click ok, as this is what you want to do. Repeat this with every entry under Universal Serial Bus controllers until they are all gone. Reboot your system, and windows will detect the new hardware and re-install the drivers. Under normal circumstances, this should be enough to get your USB ports working again.

Like this post
northumbria61

Likes # 0

Note - you should post here using a Username and not your email address (for security reasons)

Like this post
Diemmess

Likes # 0

"Or is it an easy job which could be fixed by my husband?"

Endorsing everything Northumbria61 has said. No need for spanners and mechanical deeds, this is almost certainly a software snag and this should fix it.

It might be a good idea to contact the FE directly and see if he can delete your screen name from your post.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Amazon Kindle Voyage release date, price and specs UK: a high-end eReader with Amazon’s best-ever...

IDG UK Sites

Why local multiplayer gaming is rapidly vanishing: we look at the demise of split-screen and LAN...

IDG UK Sites

How to successfully bridge the gap between clients and creatives

IDG UK Sites

How to update your iPhone or iPad to iOS 8: including how to install iOS 8 if you don't have room