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Tech Helproom


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Programs randomly freezing


johndrew
Resolved

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Something I have not seen in these Forums or experienced.

In the past three days I have had various programs freeze (Not Responding) for no apparent reason. They include Firefox, Outlook Express and Malwarebytes; this latter during an update, the others during normal use.

The only updates I have done recently are those to update my AV and anti-malware, Microsoft monthly updates and Firefox to 3.6.22.

I have carried out full scans for infections with nothing being found by AVG, Sptbot S&D, Spyware Terminator and Malwarebytes. Additionally the usual MS Removal Tool scan which was carried out during the recent update process showed nothing.

I have seen no similar reports but have no idea of the cause unless it is CMOS battery - but my clock is fine.

Can anyone offer any suggestion as to the cause or has anyone else experience this problem.

Many thanks in anticipation.

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johndrew

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Having deleted one of the user Profiles, I seemed to be on the mend then it all froze again. Very frustrating.

I have uninstalled Firefox and reinstalled but the problem still appears present.

I have found that by starting Firefox before I initiate the internet connection through my router it tends to function better. Possibly a router problem? If so how do I check it out?

In two separate conversations with people separated by several hundred miles, I was told they also have experienced this type of freezing during connection and have needed to Restart their PCs to clear the problem. Both, with no prompting from me, said they believed it had something to do with work BT were doing to 'phone lines/systems. Has anyone else heard of such an effect being present?

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johndrew

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^ Anyone???

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Woolwell

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I think that we're stuck or at least I am. You seem to have tried everything. I suppose if it is waiting to update due to BT work then it might freeze but I doubt it. Have you flushed the dns?

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johndrew

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"Have you flushed the dns?"

Yes, several times.

I just logged on again with Firefox, it did two updates to the Add-ons and froze during loading. I think it is something on the PC; either within the OS or perhaps some other software conflicting. I shall try a repair tomorrow unless a better idea comes along.

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johndrew

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And then as I posted the above IE went into 'Not Responding' mode!! Annoying, confusing ...... or what.

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johndrew

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Having progressed this problem in a new thread I shall close this down.

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