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Tech Helproom


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Programs randomly freezing


johndrew
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Something I have not seen in these Forums or experienced.

In the past three days I have had various programs freeze (Not Responding) for no apparent reason. They include Firefox, Outlook Express and Malwarebytes; this latter during an update, the others during normal use.

The only updates I have done recently are those to update my AV and anti-malware, Microsoft monthly updates and Firefox to 3.6.22.

I have carried out full scans for infections with nothing being found by AVG, Sptbot S&D, Spyware Terminator and Malwarebytes. Additionally the usual MS Removal Tool scan which was carried out during the recent update process showed nothing.

I have seen no similar reports but have no idea of the cause unless it is CMOS battery - but my clock is fine.

Can anyone offer any suggestion as to the cause or has anyone else experience this problem.

Many thanks in anticipation.

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johndrew

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A thought has occurred to me overnight. Is it possible for, say, some RAM to be affected by heat during usage and become unstable thus causing this problem?

I should add that I bit the bullet and ran CHKDSK which found no fault.

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mehim

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If its an hp touchscreen you are using join the club. I have had this intermittent fault for a while and nowe it is in hospital for the second time.13 months old (still in warranty)

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johndrew

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bugle

It's a conventional desktop PC with mouse and keyboard wired. Your experience may be of help though.

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johndrew

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^ Any more suggestions, please?

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Woolwell

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Full test of hard drive and re-install of Windows seem to be the only options left.

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johndrew

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Woolwell

Ouch!!

I have carried out a full CHKDSK on HDDs with no reports of problems; sfc /scannow didn't look at the CD either.

Going back to an earlier post of yours, I read up on MemTest and found it may show errors as a result of timings. I have always (since almost new) had an error show up for memory (when using MemTest) and now wonder if possibly this could all be something to do with this? I should add that other than for a replacement CMOS battery I have not been into BIOS and have changed nothing.

Any thoughts?

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Woolwell

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Could be memory.

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Woolwell

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I wonder if you have psu problems

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johndrew

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Well if it is memory it is fairly inexpensive to replace; similarly for PSU. I think either may cause this and since I'm pretty certain it's not malware related then hardware must be the cause as it all works fine until one (or sometimes more) programs freeze.

However, given the PC is 6 years old and runs XP Pro, it may be time to cut my losses and think about a new desktop unit. I would need W7 Pro (to run my XP software) with a decent bit of speed for home video. Other than that it would be reliability and price. Any suggestions as to a good, reasonably priced supplier? So many are going out of business these days.

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johndrew

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^ Yes, No?

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