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Laptop showing as connected to the internet but no connectivity!


Luca M

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Hi All,

My HP laptop is showing as connected to the wireless network (with internet activity) and the globe is showing in the status bar however any websites fail to load and I cannot access the router on its usual IP address.

Even if I connect the laptop directly to the router, there is still no web pages loading.

I have also taken the laptop to other locations to see if it was the router and it still does not load.

Thanks in advance.

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sunnystaines

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turn off router for a few mins & then reboot laptop.

option two delete your connection and reset it.

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Luca M

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Hi,

Thanks for your response.

I have tried the router and laptop reboot and that docent seem to have worked.

I have deleted the internet connections and started again and that dosent seem to work either.

When I select 'diagnose and repair' its showing as a DNS error however it does not show a solution.

Anything I can do?

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sunnystaines

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you can flush the dns

instructions here

http://www.whatsmydns.net/flush-dns.html

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Ashrich

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A reset of the Winsock and TCP/IP stack may be in order , open a command prompt ( start/run , type in CMD and press enter )

In the command box type in ( without the quote marks ) " netsh int ip reset resetlog.txt " then press enter . On the next line type in " netsh winsock reset catalog " press enter again , you will be asked to reboot . Type " exit " and press enter , then type " exit " again and press enter again , this will close the command prompt , then reboot the system , hopefully that will do the trick .

 Ashley
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