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Tech Helproom


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laptop extremely slow


raina3_33

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I have HP laptop. It has become extremely slow. Booting takes nearly 45 min. program loading is also extremely slow. I formatted HD & reinstalled os but no use. pls suggest reasons & remedy

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Secret-Squirrel

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To start with, let us know the laptop's model number and the version of windows it's running.

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raina3_33

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modle # nc6120. os XP with sp3

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Secret-Squirrel

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Thanks for that - we now need to find out what's causing the laptop's poor performance so try these and get back to us with what you discover:

1) Right-click on XP's TaskBar (the horizontal bar at the bottom of the screen), then choose "Task Manager". Click the "Performance" tab and give us the figures for the following:

a) In the "Physical Memory" section, what's the Total?

b) In the "Commit Charge" section, what's its Peak?

c) When the laptop's not being used and is idle, look In the CPU Usage graph and let us know what the maximum is.

2) Click the Start button then go into My Computer". Right-click the C: drive icon, click "Properties" and let us know how much free space is available.

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Covergirl

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It's XP with SP3, a 5 year old processor and half a gig of RAM. That's why it's slow.

It's also probably loading millions of startup programs into the systray.

Try this :

Hold down the Windows Key and press R - you should get a Run dialogue box

In there, type MSConfig and press enter

In MSConfig, click the Startup tab and Untick or Disable All, then OK then reboot. That would be a good starting point.

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Secret-Squirrel

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"In MSConfig, click the Startup tab and Untick or Disable All, then OK then reboot."

With respect Covergirl, that'll also disable all the OP's security programs and perhaps a few other essential startup items.

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Covergirl

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Yep - but it's a good starting point.

OK then, don't forget to switch off the router first :)

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Darkhisagi

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Regarding Covergirl's reply on your computer specs. You really need a RAM upgrade first, thsi will premanetely give your computer a boast in performance.

Go to: http://www.crucial.com/index.aspx

And find some compatiable RAM for your desktop, the website also tells you what is the safe limit for your motherboard to handle.

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Les28

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You said- I formatted HD & reinstalled os but no use- could you tell us how and why you formatted and reinstalled the operating system and when you say no use was this after you had installed programs and updates etc, I'm assuming it was OK after reinstalling OS if you were able to update and install programs?

As well as figures asked for by Secret-Squirrel, could you when in Task Manager, bottom left of Task Manager page check how many Processes? also when in msconfig on Startup tab how many items ticked?

Also do you happen to know if your anti-virus is scheduled to run a scan at boot time?

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Fruit Bat /\0/\

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1. Software

a) Clear out all temporary files and folders -- use CCleaner http://www.piriform.com/ccleaner/download

b) Scan for malware spyware and viruses --Free Anti Spyware :- Malwarebytes http://www.malwarebytes.org/ Superantispyware http://www.superantispyware.com/download.html

Free Antivirus software MicroSoft Security Essentials http://www.microsoft.com/security/products/mse.aspx Avast http://www.avast.com/en-gb/free-antivirus-download

c) Clean the registry -- Use the tool in Crap Cleaner its very safe and also allows you to back up the registry first.

d) Pagefile (Virtual Memory) -- Right click MY Computer - select properties - Advanced tab - Performance - advanced tab - Virtual memory click change, you can put the page file on a different drive (if you have one), click custom size and set Initial size to one and a half times the amount of memory you have fitted i.e. 512MB memory = set to 768MB, set maximum to double your memory amount i.e. 512MB memory = 1024MB click ok. If your hard drive is full and there is not enough room for the pagefile this can slow down, freeze or even cause the PC to crash (restart).

e) Cut down on the programs that load at start up -- Start - Run type msconfig - start up tab- untick everything except for firewall, antivirus and antispyware

and the services that run in the background. http://www.blackviper.com/

2. Hardware

a) Hard drives /

i) IDE Channels: (Not required if you have SATA drives) Check the transfer rate, you need to have the transfer mode set to DMA not PIO. Right click My Computer - Properties - Hardware - Device Manager - Expand (click the + ) IDE ATA/ATAPI controllers right click Primary Channel - Advanced Settings Tab - If transfer Mode is PIO then follow the instructions at http://forum.digital-digest.com/showthread.php?t=61905 to change.

ii) Check for errors and defrag your hard drives -- My Computer - select drive - properties - tool tab - Error checking / Defragmentation.

ii) If you are using Windows XP, Vista or Windows 7 it's a good idea to convert your system drive to the NTFS file system if you have not already. In addition to providing numerous security and data recovery improvements over FAT32 (the file system of choice for Windows 9x/ME and XP Home) it can also speed up your system slightly.

In fact, the only real reason for sticking with the FAT32 file system for any of your data is if you have more than one operating system on your PC and the other OS's can only see FAT32 partitions (as would be the case with Windows 98, for example, which is incapable of reading NTFS data).

To convert your drives to NTFS: Right click on 'my computer' and select 'manage' From the computer management window, expand storage and select 'disk management.' Using the 'file system' column of the upper pane of this window, you can easily check what file system each of your logical drives is using. Make a note of this information. Now open a command prompt window by going to 'start\run' and typing 'cmd' To convert a disk to NTFS, type 'convert (drive letter): /fs:ntfs' So for example, if you were going to convert your C: drive, you would type 'Convert c: /fs:ntfs' at the prompt.

b) Drivers Obtain the newest drivers for your hardware This may seem a bit obvious, but keeping your system's drivers up to date can give both your performance and stability a boost. Video card manufacturers release updates especially often, and these can often give "significant boosts" to gaming performance as video card in question is "optimized."

Don't neglect the other components of your system either. Your motherboard manufacturer may have released newer versions of its Input/output drivers for your board, and sound cards and other peripherals can also benefit from newer software.

c) Memory Add more physical memory, this of course means opening the "box" and fitting a memory module, make sure you buy one that is suitable for your PC. Crucial http://www.crucial.com/uk/ will guide you through the process of selecting the correct memory. http://support.gateway.com/s/Manuals/Desktops/8509270.pdf for a guide to fitting memory.

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