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Photoshop problem


NotsoNewuser

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Using XP(3) and CS3. Went to use photoshop help and page came up blank. Tried restore without success (I don't know when the problem started anyway). Went to uninstall/reinstall using control panel but program won't uninstall and there is no file size noted against CS3. Tried to reinstall anyway, but wpon't do that either. Other programs do uninstall/reinstall. All other elements of the software working, just the help pages are blank. I haven't tried the recovery console as i've not used that before and I don't know if it is XP or photoshop anyway. Is that the route I should take or does anyone have any other ideas. Is there a separate program I can get to uininstall CS3? Thanks for any help.

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john bunyan

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You could try Revo uninstaller (free) see here:

http://www.revouninstaller.com/revouninstallerfree_download.html

Alternatively I have found Adobe technical support helpful on the telephone.

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john bunyan

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hssutton

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It was always a major problem trying to re-install CS3. A few years ago I spent many hours searching the web for an answer, all to no avail. Eventually I reformated and did a fresh install.

Adobe have sinced release a clean-up tool to remove any fragmants of photoshop left over. Actually this is aimed at CS5, but my understanding is that it works for all versions of CS.

[enter link description here]cscleanertool1

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hssutton

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Sorry about the link (guess I need new specs) :)cscleanertool

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