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wifi disconnecting


zx9stu

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hi, everytime my girlfriends phone rings her wifi disconnects & usually stays disconnected for a few minutes after the phone call has ended. can someone help us solve this problem because it's really annoying?

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northumbria61

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It may be obvious - but do you have a filter fitted to you master socket and any other phone socket (ie.extension) that a phone is connected to ? If so you could try another filter.

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rdave13

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As well as the above the router channel might be on the same frequency as the phone if it's a cordless one. If the filters are ok then try changing the channel in the router settings.

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