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Cannot locate CD/DVD Drive


Toria
Resolved

Likes # 0

Good Evening, I was having problems with my outlook, when I clicked on a link from an e-mail it would not open, so I tried doing a repair on Microsoft Office but it would not install, so I uninstalled it but now cannot reinstall as the CD Drive does not come up - can you help please?

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northumbria61

Likes # 1

Go to start search and type devmgmt.msc - device manager will open what do you see against your cd rom\ dvd drive?

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northumbria61

Likes # 0

Operating System please ?

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northumbria61

Likes # 0

You have ticked as resolved - would you like to share with us how you did it for the benefit of others ?

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