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FireFox add-ons


VCR97
Resolved

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I downloaded the add-ons and restarted FF. I then noticed that McAfee Site Advisor was missing. I checked the add-on list and saw a message stating that the Site Advisor add-on would be installed when FF was restarted,even though I had just done a restart. I restarted again but I got just the same result. After another restart with no change I tried to cancel the update but nothing happened. I can't cancel the update and the message remains.So I can't install or cancel the update. What now?

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buteman

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Try View.Toolbars.And make sure Site advisor is ticked if on there.

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buteman

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Oops maybe I was thinking of I/E.

Does it say not compatible on it in add ons.

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buteman

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If it says not compatible with Site Advisor.Download and use this tool from Firefox to get it working again.

Sorry tool will not open .Google for this in Firefox. Compatibility-Reporter.0.8.7

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Ex plorer

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Try Tools, Add-Ons, Extension, it may be disabled you can click on it and and try to enable it.

My OS is Vista

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VCR97

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Thanks both.

butemanThere is no Site Advisor toolbar. The only message is that the update will be installed when FF is restarted.

*Ex plorer * Cicking does nothing. Right-clicking gives a menu with everything greyed out except "Cancel install" and "Visit home page".

Everything was OK until I asked for the update. All is OK on my other computer. I'll see if I can get some info from FF support. If I get a solution I'll post it here.

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VCR97

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FF support suggested removing the update download but it couldn't be found. I reinstalled FF following their suggested procedure but that made no difference. I removed all traces of FF and reinstalled again. All now OK.

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