We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

US desktop PC, loud bang when plugged in in the UK. Damage?


Bobbyejones

Likes # 0

Hi There

I foolishly plugged in our HP Pavilion Desktop PC, that we bought in America, into our new home in the UK. Before I had a chance to press the power button a loud bang went off and smoke came out. The smoke smelt similar to the smell of a cap gun.

I was just wondering what has happened, whether it was the PSU / Fuse etc and whether this means the rest of the hardware inside has been fried.

If anyone has any idea how to fix this with a rough Idea on prices and if it is a take in to a store job or a DIY fix.

Thank you in advance

Like this post
spuds

Likes # 0

I think the first thing you need to do, is open the case and see if anything looks a little fried. By your description there could well be some evidence of something like this. Then come back to the forum for more advice.

Only open the case if you think that you a qualified to check the components inside, and make sure there is no power lead plug in the mains socket.

Also check to see if there are any labels regarding input voltage, 110v or 220v or adjustment for both?.

Like this post
northumbria61

Likes # 0

Different voltage ?

Like this post
Bobbyejones

Likes # 0

On the back of the case it reads

AC input 50/60hz 100-127V - 6.0A 200-240V - 3.0A

Also underneath the powercable socket on the back there is a red bar that can be slid from 230 to 115. If that is relevant.

Like this post
buteman

Likes # 0

Maybe you just blew the Fuse in the plug.

Like this post
Nontek

Likes # 0

there is a red bar that can be slid from 230 to 115. If that is relevant.

YES, very relevant! You should have changed that to the 230v Setting BEFORE plugging it in.

With luck it might only be the PSU blown, and will need to be replaced, not repaired!

Like this post
spuds

Likes # 0

Was it set on 230v for the UK power system. If the slider was set on 115v then that could be one of the problems. In which case it could be a fuse, and you might be lucky if ones in the circuit. Normally though you wouldn't have a smell you have described from just a blown fuse.

PSU's normally or should have a protection cut-out device, which again wouldn't activate, leaving a smell. Perhaps worth opening the case or checking for signs of burning?.

Like this post
Nontek

Likes # 0

Or, as buteman says - might only be the fuse in the wall-plug.

Like this post
Bobbyejones

Likes # 0

I've opened the case now and everything seems fine, no black or obvious signs of burning. Smell is still evident in the PSU.

So you guys reckon it could just be the PSU? Any ideas on the cost of one of those, I doubt I would be able to install it myself so I would have to take it into a store surely ?

Like this post
spuds

Likes # 0

PSU's are easy to obtain and fit (usually 4 screws). Price would depend on what you decide to buy, but I buy them for about £14.00 upwards delivered. Check Ebuyer.com or eBay.co.uk for price estimates.

If you buy from the local computer shop, they might fit for free (10/15 minute job). PC World would also supply and fit, perhaps while you wait, but they might charge a little extra.

Like this post
Diemmess

Likes # 0

You would be wise to take the tower in to a reliable repair shop. Probably the tower only, no need for keyboard, monitor and so on

They would be able to match the ruined Power Supply Unit, replace it and check there is no other damage. The cost of the new PSU is likely to be roughly from £20 and upwards, plus of course the repairer's time which could easily be the most expensive item.

If you would dare to do the replacement yourself it is very easy and lots of help available here, but DO make sure you have a new PSU which is compatible.

Physical size and correct plugs and wires must match, but power (wattage) should be at least that of the dud one.

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

7 coolest 3D-printed objects: Body parts, houses, camera lenses and even pizza

IDG UK Sites

iOS 8 review: Hands on with the iOS 8 beta

IDG UK Sites

Thinking robots: The philosophy of artificial intelligence and evolving technology

IDG UK Sites

Sharknado 2 VFX: how The Asylum created CG flying man-eating sharks