We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

Jerky Internet videos / DVD playing / Mouse cursor


tiredboy

Likes # 0

I have Dell Inspiron 1720 Laptop with windows vista OS.

Yesterday we started having a problem.....we often watch videos on You tube and also on iPlayer. The sound/picture is semi-freezing continually every couple of seconds. Also. as you move the mouse cursor across the screen it will move smoothly then it will freeze and reappear a cm away from where it froze. The DVD's wont play properly either. They too are doing the same thing mentioned before every couple of seconds. When the circle spins round to let you know the computer is working it will spin properly at the normal speed and every couple of seconds it will freeze.

Its as if the computer has got scans running or having to do loads at the same time when in actual fact nothing seems to be running. It even does this as soon as i restart the computer. I have tried doing a system restore and it has made no difference. Any suggestions?

Like this post
dave_1967

Likes # 0

Ok,next run some cleaners http://www.piriform.com/ccleaner/download/standard this is one good free cleaner,download instal and run.

And here is a tutorial>> http://www.geekpolice.net/t16490-how-to-use-ccleaner-ccleaner-tutorial

Like this post
dave_1967

Likes # 0

Next its worth doing a through defrag http://www.mydefrag.com/Manual-DownloadAndInstall.html click the mydefrg-v4.31.exe download instal. open mydefrag...choose option my system disc monthly tic c: drive then start. sit back this could take hours.

After the last few steps you should see a big difference in performance so now go try the videos again let us know the out come ty.

if still the same we can explore more options.

Like this post
Terry Brown

Likes # 0

Check the running temperature of your Motherboard and CPU, as Video work is very demanding and if you machine is running hot, the processor will run slower causing this problem.

If the CPU is running much above 40c then you may need to check the heatsink for dust blockages, also check the CPU fan for running speed, should be between 1500 and 2000rpm, lower than this check speed settings and either put a small amount of very fine oil (e.g. WD40 or sewing machine oil) on the bearing (lift paper in centre)or replace fan. Ensure you do not get any oil on the motherboard as you may short out the electronics. Terry

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

Chromecast deals aplenty as gadget turns one: Discounts and free music streaming

IDG UK Sites

Apple updates MacBook Pro line-up: Price cuts & spec boosts for 6 MacBook Pro models

IDG UK Sites

Introducing generation tech

IDG UK Sites

5 ways drones are being used for good