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what is best to stop Paypal account being hacked into

Eileanbeag

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Posted August 12, 2011 at 9:00AM

My friend allowed her antivirus to run out and found that someone was attemping to take money from her Paypal Account. She has now installed and run Norton and it shows clear but should she runany other software? She has a Dell Inspiron laptop running Windows 7. Unfortunately she has lost the mirror image of the system that she had to create when she purchased the laptop.

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Sea Urchin

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Posted August 12, 2011 at 9:11AM

Many of the paid for anti-virus programs will automatically take payment each year from a credit card or PayPal account etc. You will find that you "agreed" to it in the small print, but it can be adjusted via the Properties settings of the program.

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Eileanbeag

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Posted August 12, 2011 at 9:19AM

How can she tell if her system is now clean? Norton found nothing

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gengiscant

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Posted August 12, 2011 at 9:28AM

I use Paypal regularly and if she logs in to her account then safety advice (top right)then safety tools then Paypal security key and follow he instructions. I actually have key fob issued by Paypal which generates random numbers each time I need to make a payment.

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Eileanbeag

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Posted August 12, 2011 at 9:41AM

Many thanks

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