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hotmail outgoing-mail obstruction

MikeAuck

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Posted August 12, 2011 at 8:25AM

I can't send outmail, since yesterday. When I click the SEND button in hotmail, a yellow box appears under the SEND button saying "To stop spammers, we sometimes ask you to enter characters before sending your message". Is this a legitimate hotmail feature?
It directed me to another page (supposedly Windows Live Hotmail) that asked me to type in characters from a blurry picture, to verify I was a person. It also had something to do with a hotmail-live account ... but I don't think I have such an account, as I don't use Messenger or the other stuff on hotmail; I just do emails. I'm not aware of upgrading anything, unless it was done automatically by Hotmail. I haven't tried entering the characters yet, in case it was a virus or spam.
Can you help?

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eedcam

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Posted August 12, 2011 at 8:32AM

Cant say yours is for real but you do get this with hotmail I get it on the computors in the public library and it is genuine .

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Sea Urchin

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Posted August 12, 2011 at 9:03AM

You do in fact have a Windows Live Hotmail account - that is the full name of the email service provided by Hotmail

http://img153.imageshack.us/img153/1620/hotmailx.jpg

Not to be confused with the email client program Windows Live Mail - although it often is!

I would agree with eedcam that the pop up is a genuine security check.

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