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unable to connect broadband to new dell laptop


kelz86

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I have been trying to connect my new dell laptop to my broadband internet connection, the laptop connects to wireless but will not connect to virgin broadband via ethernet cable. The broadband connection works perfectly for my other laptop so I know there's no problem with it. please help its driving me crazy

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buteman

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Switch off the Modem and wireless for 1 minute.Connect the Modem leave for 2 minutes that reconnect the wireless.

See if that gets it to work.it should.

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