Like Debe I've just got my Tesconet webmail back but have lost all the contents of my inbox, address book etc. I hope Nothumbria61 is right!

Actually spoke to someone at Tesconet who knew what was going on and they confirmed that all "lost" data would eventually be restored, but it might take a few days. The reason it's not there now is that they've moved the service to a new server in order to get up and running again.

I haven't lost any of my data, messages etc, but it is still not working for me (on a super go-slow, and often returning an error message) and also Windows Mail will now no longer download my emails from tesco.net, it says the server has terminated the connection? There is not a word about this on the Tesco.net page, no apology, no explanantion, nothing. You'd never know we were paying customers :(

Five days eh? That's a laugh, this has been going on now for over a fortnight already! My mail seems to be working better today, EXCEPT some emails are still not arriving in my inbox - I made a PayPal payment this morning and still have not had the confirmation email (6pm), usually it arrives instantly. Some emails have taken several days to arrive and three (that I know about) have never materialised at all. I doubt they count as 'missing data' as I suspect that refers to items previously received that have disappeared from email folders. I really wish Tesco.net would post some information. I am going to ask for a refund of this month's subscription payment as I only pay it for the email/webmail service, I no longer use the ISP service as I use BT for that now.