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how to uninstall itunes and all folders,including bonjour

iqs

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Posted August 4, 2011 at 6:35PM

Hi,

I updated my iphone yesterday,all went well,but when I went to sync and backup the phone,my previous backups were deleted and the phone now hangs when backing up,plus the CPU usage is 100%

I uninstalled itunes,but some folders were left like bonjour ,how can I delete all folders including the ones which saves my data and preferences ,so I will have a fresh version of itunes.With these folders I still see my music list,contacts etc

I have installed itunes on an older PC,and the back up worked first time,plus all my info is safe.

Any help please?

Thanks

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rdave13

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Posted August 4, 2011 at 6:44PM

I'd try installing itunes again and use Revo to uninstall. Use the advanced mode.

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john bunyan

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Posted August 4, 2011 at 8:20PM

I would follow the apple link:

http://support.apple.com/kb/ht1925

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iqs

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Posted August 5, 2011 at 6:24PM

hi and thanks for the help,problem sorted,uninstalled itunes and all apple hidden folders then re-installed,problem light of been apple mobile device Thanks again

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