We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Contact Forum Editor

Send an email to our Forum Editor:


PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom


It's free to register, to post a question or to start / join a discussion


 

please help,i can't access my gmail account with android mobile


habs

Likes # 0

hi everyone

please i need your help.

i bought Samsung galaxy Ace,and i love it so much,it working perfectly well.

recently i am having problem with gmail account.

i am keep seeing (red triangle),in the top of the screen of the mobile phone,saying:

sign-in error for(my gmail account)

the error saying: Authentication error

it asked me to type the password,i am sure i am typing the correct password,but it never accept my password,it keeps asking me to type the password.

i tried to delete the gmail account,from the mobile,i can't,

because it asked me that i have to (Reset factory),the mobile phone.

can you please tell me how to solve the problem,because i have had enough,if i can't fix the problem,i will reset factory the mobile phone,which i don't want that.

i hope to hear from you very soon.

My kindest regards habs

Like this post
T0SH

Likes # 0

There is a free Gmail app from the marketplace maybe that will help you out

Cheers HC

Like this post
sunnystaines

Likes # 0

get a similar problem with gmail on my htc. if at home connected to home wifi ok, but if out and about cannot get password accepted, htc comes with a gmail app still same prob

Like this post
sunnystaines

Likes # 0

habs you and me stuck on this one

Like this post
habs

Likes # 0

thank you all for your reply.

i fixed the problem ,one of the computer magazine showed how to (create 2-step verification) for Gmail account.

since i've done that my gmail account,stopped working as you know before.

now i cancelled the (2-step verification).

when i tried to access my gmail account through my samsung galaxy Ace,it does work,normally,and i never seen the error again.

this morning Sunday 07/08/2011,i tried again to access my gmail account from my mobile to see if i will get any error,

nothing happened,i was able to access my gmail account from my mobile phone.everything is OK now.

the problem was from (2-step verification)

thank you all again

Like this post

Reply to this topic

This thread has been locked.



IDG UK Sites

6 cheapest 4K TVs in the UK 2014: Get a UHD telly without breaking the bank

IDG UK Sites

Apple MacBook Air (11-inch, 256GB, Early 2014) lab tests and benchmarks

IDG UK Sites

How to stop your parents opening and responding to phishing emails

IDG UK Sites

Google to ship first Project Ara developer boards in July