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Windows explorer not working

Bike-it

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Posted July 14, 2011 at 8:19PM

Whenever i right click on some programmes on my computer i keep getting a pop up message telling me windows Explorer has stopped working, any idea how i can fix this please?

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Terry Brown

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Posted July 14, 2011 at 8:53PM

I do not know what operating system or version of Explorer you are using, hower if you are using XP, upgrade to IE8 or window 7 to IE9. This should cure the problem as it checks your system ansd downloads new files as required.

If you do not wish to go this route, open Control Panel, Add/Remove and when loaded, look to the left for windows components, scroll down until you find internet Explorer, and untick, re-boot machine, now repeat the last process but tick it instead. You may need a system CD/DVD for this.

Terry

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Bike-it

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Posted July 14, 2011 at 11:12PM

Terry it is not Internet Explorer that is giving the problem but Windows Explorer. Any other help

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Bike-it

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Posted July 15, 2011 at 10:00PM

Any help please

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Les28

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Posted July 15, 2011 at 10:15PM

If any of these symptoms apply, maybe download ShellExView, then in ShellExView click on Options, Filter by Extension Type, and select Context Menu then disable non-Microsoft context menu handlers one by one and see each time if the problem is solved.

If disabling one does not solve the problem, undo the disabled item and disable the next non-Microsoft handler.

link text

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Bike-it

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Posted July 16, 2011 at 11:45AM

Les28 done as you advised and the offending extension was Name CBrowserHelperObject Object. Company Dell Inc. It is now disabled and all seems to be working well now. Thanks for your help.

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Les28

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Posted July 16, 2011 at 12:24PM

Glad you got it sorted, thanks for letting us all know, Les.

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