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renewing car tax online


mobileman1953
Resolved

Likes # 0

so much for all the publicity how easy it is to tax your car online, got my reminder yesterday said i could apply after 05/07/11, so applied today online got refused because my insurance runs out in 2 days time, i have renewed my insurance with a different company which apparantly cannot be shown on insurance database, surely there should be someway for the dvla online service to get round this problem

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Diemmess

Likes # 1

It is now we are talking about. Did you cancel your old policy or inform the previous company that you would not be renewing?

If you were just letting your old policy expire, then obviously the old company have no right to end cover before the expiry of their cover.

Hopefully, you can try DVLA again after 13/7/11, meanwhile why not phone the old co. and ask them for an explanation. I assume you already have a certificate from the new insurer.

I do understand your dilemma and anger with DVLA. That body seems to behave as though any mistakes by themselves are your fault. Best to play this one softly by checking what the two insurance companies believe is in force. Ideally some written confirmation even an email stating that for a short time you are still covered by the original policy.

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mobileman1953

Likes # 0

i could tax it on the 13th but that is not what i originally complained about

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mobileman1953

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Diemmess i checked on the mid database and that shows i am insured, so as i stated the new company must not add it to the mid till the policy starts on the 13th

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Diemmess

Likes # 0

It is now we are talking about. Did you cancel your old policy or inform the previous company that you would not be renewing?

If you were just letting your old policy expire, then obviously the old company have no right to end cover before the expiry of their policy.

Hopefully, you can try DVLA again after 13/7/11, meanwhile why not phone the old co. and ask them for an explanation. I assume you already have a certificate from the new insurer.

I do understand your dilemma and anger with DVLA. That body seems to behave as though any mistakes by themselves are your fault. Best to play this one softly by checking what the two insurance companies believe is in force. Ideally some written confirmation even an email stating that for a short time you are still covered by the original policy.

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Diemmess

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First time I have managed to duplicate a post........Sorry

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mobileman1953

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Diemmess no problem thanks for your advice i will look into it tomorrow

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Housten

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Recently I received my renewal and tried to get my new RFL, but the DVLA wouldn't allow it as my MOT was due to run out. Got service and MOT done and there was no problem, because as the DVLA state it is not now that counts it is the date on which the RFL starts that is when everything has to be in order. So for me it was no MOT so no RFL. Simples!!!

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spuds

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The way I understand it, is that it can take 'upto' 14 days for an insurance company to inform and have the details placed on the database. If you get stopped by the police, then they will usually telephone the insurance company who say have issued the insurance, for confirmation that you hold cover on the vehicle.

One thing that I did notice once with the DVLA and credit card payments, and that is sometimes their system doesn't accept the card details. I had this happen to me, and when contacting the DVLA by telephone, they knew about the problem. In fact it happened again while I was asking the call centre to renew the tax. I had to use another card.

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Yimbo

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I had exactly the same problem last week! After some prodding, I got my new insurance company to send me the cover note by email - which they did, arriving just in the nick of time! So I got the tax disc at the Post Office!

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Woolwell

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DVLA can only go on the latest data that is provided to them. If the correct insurance data is not shown on the MID then DVLA cannot issue your tax. The new company should provide the details to MID otherwise you could get stopped by the police as you will show up as uninsured see http://www.direct.gov.uk/en/Motoring/OwningAVehicle/Motorinsurance/DG_071948

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