Contact Forum Editor

Send an email to our Forum Editor:

PLEASE NOTE: Your name is used only to let the Forum Editor know who sent the message. Both your name and email address will not be used for any other purpose.

Tech Helproom

It's free to register, to post a question or to start / join a discussion

View Forum Rules | Contact Forum Editor

 

Twain Driver. ?

ribo
Resolved

Likes # 0

Posted July 8, 2011 at 10:34AM

Hope someone can help. Recently changed O/S to Windows 7 64 bit. It is a canon CanoScan8400F I have updated the drivers and updated the toolbox to version 50.1.2. It works fine in Photoshop when I import it, so I am assuming that the twain drivers are ok. However when I try using it from the toolbox or from the front of the scanner itself I get the message " Unable to select Twain Source" When I go into the Fax and Scan progtram it tells me no scanner is detected. I am unable at the moment to scan documents into anything other than Photoshop. Thanks J

Like this post
ICF

Likes # 0

Posted July 8, 2011 at 10:44AM

Un-install it and uplug the scanner from the PC.Then re-install from scratch as per manual.

Like this post
ribo

Likes # 0

Posted July 8, 2011 at 2:30PM

Thank you. When I install the scanner as per the manual, using the installation disk, I am advised that this is a 32 bit driver. That is why I updated the drivers from the Canon web site. I have now reinstalled the toolbox and it all works ok now. Thanks again.

Like this post
john bunyan

Likes # 0

Posted July 8, 2011 at 5:10PM

Yes, I have a Canonscan 8800f and a MP640. I use Photoshop CS5 to capture scansa nd there are no 64 bit Twain drivers, so for scanning purposes in CS5 i launch the 32bit version , which is installed by Photoshop alongside the 64 bit version. I did confirm this with Adobe.

Like this post  
john bunyan

Likes # 0

Posted July 8, 2011 at 5:10PM

PS also have W& 64 bit.

Like this post

Reply to this topic

This thread has been locked.



Check out PC Advisor's other tech forums

Send to a friend

Email this article to a friend or colleague:

PLEASE NOTE: Your name is used only to let the recipient know who sent the story. Both your name and the recipient's name and address will not be used for any other purpose.