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Tech Helproom


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Windows Automatic updates TROUBLE


HollBoy

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Windows Security Centre says Auto Updates has turned itself OFF (red cross over the updates icon in lower right toolbar) – but in ControlPanel/system/updates it is turned ON (green =OK!).

When I click on lower right toolbar icon – updates are OFF & trying to click here to turn them on (Turn on Automatic Updates box) I get message “We’re sorry – Windows Security Centre could not change your Auto Updates settings. Try changing through Control Panel etc….

Any ideas please! With thanks

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northumbria61

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Check in "Services" to see if Windows Update service is running - if not "restart" the service.

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rdave13

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Also run SuperAntiSpyware in safe mode. You might have some malware.

The free version,SAS

Remember to update it in normal mode first.

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HollBoy

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Thanks all. Excuse my stupidity - where are "services" in Windows XP? Ta

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Fruit Bat /\0/\

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Start - Run - Type

services.msc

press OK

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HollBoy

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Thanks but when did this, couldn't see if Windows Update service is running in "Services" - no sign of it in the list. Any ideas? I looked down the list but nothing obvious if not called Windows Update service...

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buteman

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It comes under Services on Windows 7 so I would imagine it would be the same on others. Remember Windows Update and not Microsoft Update.

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buteman

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Switch the Windows update off in control panel.Reboot and switch them on again and see if that helps.

or if you use I/E go to Tools Windows Update and run it manually and see what happens.

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HollBoy

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No luck rebooting option. Tried IE/tools/win update but problem doing this. Have contacted MS but any other ideas most welcome. Thanks

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