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How to completely remove Mcafee in order to install AVG

menopaws1947

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Posted July 3, 2011 at 2:17PM

Hi, Help please, am trying to remove mcafee and install AVG> Have removed Mcafee but apparently not all of it. Tried to use their removal tool but is still refusing to install AVG. Any suggestions would be gratefully received.

Sue

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Fruit Bat /\0/\

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Posted July 3, 2011 at 2:24PM

http://service.mcafee.com/FAQDocument.aspx?id=TS100507 have a good read of how to run the removal tool correctly especially if you have Vista or W7

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buteman

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Posted July 3, 2011 at 2:27PM

use the download now button.link text

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wiz-king

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Posted July 3, 2011 at 2:34PM

If you tried to remove it before using their removal tool you may have to er-install it, then use the tool.

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menopaws1947

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Posted July 3, 2011 at 3:24PM

HI Thanks for replies, I have been trying for a couple of hours, went into that first link but is neighbours comp and when I installed McAfee for him don't remember log in info so can't use that. Tried the ARO but wouldn't repair all the errors without purchasing. Third one, cannot reinstall, used a download so don't have disc, so wants credit card number even for free trial.

Sue

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rdave13

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Posted July 3, 2011 at 3:44PM

Try running the removal tool in safe mode.

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onthelimit1

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Posted July 3, 2011 at 3:45PM

Why install AVG? I'd go for MSE.

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menopaws1947

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Posted July 3, 2011 at 4:32PM

Ahh Safe mode, thanks will try that one. Have just gone into Restore point for a fresh start.

I have used AVG for 8 years and suppose better the devil you know, but never heard of MSE will look it up ty

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Fruit Bat /\0/\

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Posted July 3, 2011 at 5:13PM

MSE Microsoft Security Essentials with Vistas own firewall is a good enough security, back it up with Malwarebytes free scanner and SpywareBlaster and you are well covered.

Weekly scan to with MalwareBytes to double check MSE hasn't let anything through.

Personally I use AVAST as it uses a small profile.

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