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Is my graphics card on its way out or is it drivers?
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Posted June 30, 2011 at 6:31PM
Hi all had a problem with my Dell XPS430 over the last couple of days, after a while i get lines across the screen and if stops responding completely and have to shut it down with the front button, upon restarting i have a screen with verticle dashes flickering/looking as it they are moving up the screen (like in the matrix)it starts to the Dell logo then often shuts down saying going into power saving mode, it can do this a couple of times then will load to windows and be fine for the rest of the day then it will shut down again then restart but all that i can see is the fan on the graphics card going at full bore and have to hard shut it down again. I have ran all the Dell diognostics and all come back as passed, i have installed Nirsoft Bluescreen viewer as i get the BSOD when it shuts itself down and this is the result, atikmdag.sys atikmdag.sys+1a97b 0x9100f000 0x917cd000 0x007be000 0x4ddc6b3c 25/05/2011 03:36:44 ATI Radeon Family ATI Radeon Kernel Mode Driver 7.01.01.821 ATI Technologies Inc. C:\Windows\system32\drivers\atikmdag.sys
atikmpag.sys atikmpag.sys+f3c72c24 0x8c77a000 0x8c7ba000 0x00040000 0x4ddc6890 25/05/2011 03:25:20
dxgkrnl.sys dxgkrnl.sys+efbe4c34 0x90808000 0x908a8000 0x000a0000 0x4d383dc1 20/01/2011 14:50:57 Microsoft® Windows® Operating System DirectX Graphics Kernel 7.0.6002.18107 (vistasp2gdrwin7ip_dgt(wmbla).090924-1550) Microsoft Corporation C:\Windows\system32\drivers\dxgkrnl.sys
ecache.sys ecache.sys+17502 0x8cb69000 0x8cb90000 0x00027000 0x49e01f2c 11/04/2009 05:40:12 Microsoft® Windows® Operating System Special Memory Device Cache 6.0.6002.18005 (lh_sp2rtm.090410-1830) Microsoft Corporation C:\Windows\system32\drivers\ecache.sys
intelppm.sys intelppm.sys+f3800cf8 0x8cbec000 0x8cbfb000 0x0000f000 0x47918a38 19/01/2008 06:27:20 Microsoft® Windows® Operating System Processor Device Driver 6.0.6000.16386 (vista_rtm.061101-2205) Microsoft Corporation C:\Windows\system32\drivers\intelppm.sys
ntkrnlpa.exe ntkrnlpa.exe+fbfd9c48 0x84413000 0x847cd000 0x003ba000 0x4cb710d6 14/10/2010 15:16:54 Microsoft® Windows® Operating System NT Kernel & System 6.0.6002.18327 (vistasp2_gdr.101014-0432) Microsoft Corporation C:\Windows\system32\ntkrnlpa.exe
Sorry its a bit crammed in do you think the graphics card is on its way out? I have downloaded new drivers from the Radeon website and installed but to no avail, i have ran online scans and malwarebytes all come back clean, i did this because after each crash for want of a word i have to repetedly sign back into Yahoo and facebook and allso this site even all ticked to remember me. Dell XPS430 Windows Vista SP2 ATI Radeon HD 4670 512mb There its been running fine now for about a couple of hrs so far.
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Posted June 30, 2011 at 8:39PM
I'd guess you have a hardware problem rather than a software problem. A driver will report an error if it's not receiving back from the hardware what it expects.
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Posted July 1, 2011 at 6:58AM
Morning Ian Thanks for the reply im thinking i might just get another card and see what happens, so far this morning started up ok and still running....typical or what.
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