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"Windows Live Messenger has stopped working

marvin42
Resolved

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Posted June 29, 2011 at 2:21PM

close the program and Windows will notify you if a solution is available". This happens about 20 seconds after opening but there never appears to be a solution. I have uninstalled and reinstalled and tried system restore. This is only happening on my W7 PC - XP is fine.

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buteman

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Posted June 30, 2011 at 9:41AM

I think you have to go to add remove click on Windows live Essentials and at the top it should give you the options of a repair.

Now this is where I am not sure ,You can either choose Windows Live messenger out of a list or you have to repair all of Windows Live essentials.

Yes just tried it it gives you the option of just repairing the one program and not all of them.

So obviously you pick Windows Live messenger.

Worth a try if nothing else works.

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marvin42

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Posted June 30, 2011 at 11:23AM

Hi buteman. On first try I only got the option to uninstall so I took it and reinstalled - same problem. Second try gave me the choice so I chose repair which failed. Third try repair successful - seems to be OK now. Many thanks.

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marvin42

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Posted June 30, 2011 at 12:08PM

I spoke too soon - it's back to it's old tricks again!!!!!!!!!!!!!!!

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buteman

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Posted June 30, 2011 at 7:10PM

Maybe try it with your Firewall turned off and see if it works ok or maybe your Anti-malware program is stopping it for some reason.

Maybe give MalwareBytes just in case you have picked up a nastie.

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marvin42

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Posted July 1, 2011 at 2:04PM

Thanks buteman. I'm using Windows Firewall and Messenger is in the list of allowed programs - I've been using the same set-up for some time and only just had this problem. Malwarebytes found nothing at all. I have uninstalled all Windows Live programs and installed Windows messenger 2009. This seems to have worked (so far) - fingers crossed.

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