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Tech Helproom


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Boot up help needed


carper

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Hi, I urgently need some advice with my computer problems Approximately one month ago my computer started to occasionally crash which was something it never did previously. This became more frequent until today it started to crash whilst not altering use and now it will not reboot at all, not even in safe mode. It sounds as though a component has failed and I would appreciate any help in deciding which way to go. I am running Windows XP SP3. I have about 30G free hard drive space and about 600 MB memory, cache memory not known. Any help would be gratefully appreciated. Regards Carper

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Jollyjohn

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How far does the PC get through the boot process? Do you get any beeps whilst it is trying to boot? What messages if any do you get on screen? If you open the side of the PC can you see all the fans spinning when you switch on?

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rawprawn

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First try unplugging ALL peripherals such as printer and try again,secondly can you boot from your XP disk?

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rawprawn

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Sorry carper, I have to be on my way to Heathrow. I will look in this evening if I can get a WiFi connection at the hotel. Good Luck RP

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carper

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Thanks for your replies. I have done as you suggest except for trying to boot from the XP disc. Fans are working and I have thoroughly vaccuumed the interior. There are no apparent loose connections or melted soldered joints. After switching on the programme goes as far as the Windows splash screen and then crashes and continues to cycle like this. There are no beeps as I never use sound on my PC unless I am video editing. A message does flash during the process but it far too fast to read. Thanks for your interest Regards Carper

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carper

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Thanks for your replies. I have done as you suggest except for trying to boot from the XP disc. Fans are working and I have thoroughly vaccuumed the interior. There are no apparent loose connections or melted soldered joints. After switching on the programme goes as far as the Windows splash screen and then crashes and continues to cycle like this. There are no beeps as I never use sound on my PC unless I am video editing. A message does flash during the process but it far too fast to read. Thanks for your interest Regards Carper

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Fruit Bat /\0/\

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Probably a corrupt driver

Tap F8 as it boots and select Last Known Good Configuration from the Menu.

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woodchip

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I would say the PSU is on the way out or it gone. that's why its kept crashing

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carper

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Thanks for your replies. A member of another forum has suggested that the PSU could be dodgy. Some twelve months ago I upgraded the PSU for a more powerful one although there was nothing wrong with the original.I have now replaced the original but the problem is just the same. The boot up doesn't go as far as being able to reach last known good configuration. I don't think I mentioned that the PC is about eight years old. A bit ancient in computer terms. Thanks for your interest. Regards Carper

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Crosstrainer2

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It's starting to sound like hard drive failure to me. As you say, it's an old computer, but if you can get borrow a hdd you could try booting from your disc again. Don't use a hard drive with anything on it, just as a test.

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Fruit Bat /\0/\

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Can you get into safemode?

If not Do you have a XP CD? if so do a repair

Repair XP by install over the top of existing system

  1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

  2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

  1. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

  1. Accept the License Agreement and Windows will search for existing Windows installations.

  2. Select the XP installation you want to repair from the list and press R to start the repair.

  3. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

Repair XP http://www.michaelstevenstech.com/XPrepairinstall.htm

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